Senior ServiceNow Discovery Developer

Senior ServiceNow Discovery Developer

Fulltime

Hybrid – Birmingham, AL | Knoxville, TN | Columbia, SC | Lafayette, LA

Position Overview

Seeking a Senior ServiceNow Discovery Developer to implement, configure, support, and optimize ServiceNow Discovery within a cloud-focused enterprise environment.

This role focuses on improving infrastructure visibility, maintaining CMDB accuracy, and ensuring reliable discovery of on-premises and cloud resources across AWS, Azure, and GCP.

Key Responsibilities

• Implement, configure, and support ServiceNow Discovery.

• Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.

• Support Identification and Reconciliation Engine (IRE), CMDB relationships, and CMDB health.

• Discover and manage on-premises and cloud infrastructure assets.

• Support AWS, Azure, and GCP resource discovery.

• Troubleshoot credential failures, network paths, firewalls, and incomplete discovery scans.

• Identify and resolve Discovery performance and configuration issues.

• Improve CMDB accuracy and infrastructure visibility.

• Use Python for automation, troubleshooting, and tooling support.

• Collaborate with infrastructure, cloud, and platform teams to resolve discovery gaps.

• Use AI-assisted development tools such as GitHub Copilot, ServiceNow AI, or GenAI coding assistants.

Must-Have Skills

• 5+ years of relevant experience.

• Strong hands-on ServiceNow Discovery experience.

• Deep understanding of:

• MID Servers

• Discovery Patterns

• Sensors

• Probes

• Strong experience with Identification and Reconciliation Engine (IRE).

• Strong knowledge of CMDB relationships and CMDB health management.

• Experience discovering cloud resources across AWS, Azure, and GCP.

• Strong understanding of cloud infrastructure and networking concepts.

• Experience with credentials, firewalls, network connectivity, and infrastructure integrations.

• Working knowledge of Python scripting.

• Strong Discovery troubleshooting experience, including:

• Credential failures

• Performance issues

• Incomplete scans

• Inaccurate discovery results

• Familiarity with AWS services and AWS-heavy enterprise environments.

• Experience with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.

• Strong troubleshooting and problem-solving skills.

• ServiceNow Discovery Certification is required.

Nice-to-Have Skills

• Strong AWS experience.

• AWS Certifications.

Key Technologies

ServiceNow Discovery | CMDB | MID Server | Discovery Patterns | Sensors | Probes | IRE | CMDB Health | AWS | Azure | GCP | Python | Networking | Firewalls | Credentials | Infrastructure Discovery | GitHub Copilot | ServiceNow AI | GenAI

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred.

The real hiring focus is ServiceNow Discovery + MID Servers + Discovery Patterns + IRE + CMDB Health + cloud discovery (especially AWS) + required ServiceNow Discovery Certification.

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Ref: #404-IT Pittsburgh