Product Manager

• Location: Remote
• Department: Studio Digital Consumer Product
• Schedule: Full-time | Days
• Eligible for an annual bonus incentive
#LI-Remote

Responsibilities
• Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals.
• Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints.
• Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments.
• Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners.
• Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem.

Qualifications
Education:
• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.
Work Experience:
• 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment.
• Epic MyChart Certification or documented Proficiency.
• Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards.