Systems Engineering Solutions Corporation
JIRA Developer - Administrator
About the job
This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a JIRA Developer-Administrator. The CloudOne program is seeking a Jira Developer / Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise with Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile‑driven environments. Location: This position will be onsite. This position is located in Hanscom, MA, or Montgomery, AL. Requirements Experience working with large software systems including hardware integration and test. · Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement. · Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation. · Manage user accounts, groups, permissions, and security audits across large, multi‑team environments. · Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management. · Test new versions of Atlassian applications and plugins, ensuring compatibility and stability. · Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership. · Support and/or lead Atlassian environment migrations, consolidations, and integrations. · Improve and maintain Jira and Confluence security through regular audits and governance controls. · Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides. · Provide training, knowledge‑sharing, and consultation to internal teams and external partners. · Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration. · Utilize Jira data for analytics, performance tracking, and incident management reporting. Required Skills: · Bachelor’s degree and 4+ years of relevant experience, including Atlassian experience across federal and commercial organizations. · Additional experience may be considered in lieu of degree · Active Secret security clearance · IAT Level II Certification including 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration. · Experience designing custom dashboards, filters, and JQL queries. · Experience performing system backups, audits, re-indexes, and documenting SOPs. · Experience performing Atlassian installations, upgrades, migrations, and environment consolidations. · Experience integrating Atlassian tools with AWS environments. · Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences. · Experience supporting agile delivery environments (Agile, SAFe). Preferred Qualifications : · Advanced JQL experience. · Experience supporting large federal programs and advising government stakeholders on Atlassian best practices. · Experience monitoring Atlassian infrastructure hosted on AWS. · Experience developing documentation, training content, and architecture diagrams for enterprise users. · Experience with Active Directory administration. US citizenship required. One or more cloud certifications Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance