Data Technician (226 Days) Revised

• Assist in creating user guides related to district adopted case management system and any related departmental support systems
• Assist in testing of the latest version of the case management system software
• Assist as needed with tasks related to user training (e.g. maintenance of trainee lists, maintenance of the training schedule, preparation of materials, and notifications/communication with individual trainees)
• Accurately enter data related to new users, user title changes, and other personnel-related services required for case management system access or the student file
• Assist district staff by providing software functional support and inquiry resolutions
• Assist department staff in identifying software problems as they relate to the case management system experienced by the user group
• Perform data entry to maintain the department's database for accurate compilation of support data for reporting purposes
• Research and submit student identification of users’ discrepancies for corrections to the Student Information System
• Maintain current user e-mail list for various user communications
• Perform all other tasks and duties as assigned

• High School Diploma or USA equivalency
• Prefer two years of data entry experience in an organization specializing in customer support; data entry experience in a field of technology
• Demonstrated task-oriented self-starter with the ability to perform with a high degree of accuracy
• Demonstrated ability to learn the basic technical aspects of microcomputer usage, networking, and data communications
• Demonstrated ability to communicate in a concise, professional manner, both orally and in writing
• Demonstrated proficiency in the use of e-mail, Windows, and Microsoft products such as Word, Excel and TEAMS
• Demonstrated ability to interact effectively with all levels of district personnel

Watson Candidate Assistant is here to answer questions about working at Dallas ISD.