Data Entry Coordinator Customer Service

Job Details Job Description This is your opportunity to start a lifelong career with unlimited opportunities. Discover the flexibility youve been searching for by taking a minute to finish our online application. How you will do it : Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications. Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided). Professional phone skills and ability to resolve issues real time with customers. Employee must adhere to the Quality Assurance Program Hours vary from 8am to 8pm - must be flexible to hours. There are scheduled shifts. What we look for: Required: Education: - Minimum secondary school education. Skills: Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPM Must be well organized and possess excellent verbal and written communication skills Individual must possess strong problem-solving skills and be able to work independently Other: Hours of work to be determined: shifts range from morning to evening, some weekend work will be required Preferred Technical background and/or knowledge of Alarm products would be an asset