Data Center Technician III

What this Job Entails:

The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

- Works on assignments that require considerable judgment  and initiative. Makes recommendations for solutions

- Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

Your Roles and Responsibilities:

- Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.

- Confirm and label devices, rack and cables.

- Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.

- Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.

- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

- High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience

- Networks with senior internal and external personnel in own area of expertise

- Demonstrates good judgment in selecting methods and techniques for obtaining solutions

- Excellent verbal and written communication skills in English

- Ability to respond to any On-Call request within 1 hour, while on-call.

- Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards

- Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

- Proven ability to adapt to changing priorities, conditions, and circumstances

- Strong organization skills

- Working knowledge of computer hardware

- Understanding of networking components and infrastructures

- Knowledge of copper and fiber testers

- Excellent troubleshooting skills

- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)

- Experience with cable management and knowledge of how to run fiber and copper in a data center

- Knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies

- Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)

- Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.

- Ability to learn new software

- Must provide own transportation to work locations

Preferred Qualifications:

Certifications in Data Center technologies are desired

- Hands on experience in electrical, HVAC, and data center infrastructures

- Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

- Physically assist in moving and racking equipment.

- Able to safely lift and move a minimum of fifty (50) pounds

- Must have the ability to perform office-related tasks which may include prolonged sitting or standing

- Must have the ability to move from place to place within an office environment

- Must be able to use a computer

- Must have the ability to communicate effectively

- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$28.76 - $45.40 USD (Hourly)
- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

- Dental provided through UHC

- Nationwide Vision provided by UHC

- Flexible Spending Account for Health & Dependent Care

- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

- Corporate Wellness Program provided by Goomi Group

- Employee Assistance Program

- Wellness Days

401k Plan

- Basic and Supplemental Life Insurance

- Short Term & Long Term Disability

- Critical Illness, Critical Hospital, and Voluntary Accident Insurance

- Tuition Reimbursement (available 6 months after start date, capped)

- Paid Time Off (accrued and prorated, maximum of 120 hours annually)

- Paid Holidays

- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law