Customer Service/Data entry

Job Description
Job Duties:
•Under supervision, you will be responsible for working in a call center to assist members by responding to telephone and written inquiries in a prompt, accurate and objective manner
•Conducting research
•You will spends approximately 90% of the scheduled time on the phone according to business need
Job Requirements:
•High School Diploma or GED
•6 months customer service experience or 6 months office experience
•Data entry and/or typing experience
•Social, verbal and written communication skills
•Analytical and organizational skills and independent decision making skills
•Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks
Preferred Job Requirements:
•9 months of experience in a customer service/call center environment
•Knowledge of medical terminology and anatomy
•Validated ability to learn quickly and adapt to change

Additional Information
Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.
We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.