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Global Channel Management, Inc

Customer Analytics

New York, NY

Full-time

About the job

Customer Analytics needs 5+ years leading analysis & reporting activities Customer Analytics requires: BS/BA in statistics, mathematics, economics, or quantitative field 5+ years Analytics experience 5+ years leading analysis & reporting activities Experience with SQL an Business Objects Strong communication skills, with ability to explain data insight or campaign performances Experience analyzing campaigns to measure effectiveness Ability to probe and diagnose brand issues with an understanding of how to leverage database analyses to provide insights Customer Analytics duties: Deepens consumer knowledge through advanced analytics. Manages consumer metrics and campaign KPIs Manage changes/issues on OD and retail Microsite pages Pull reporting for retail microsite and google reviews Submit JIRA tickets and follow up until resolves Manage quarterly updates to website (update offers, expiration dates, products, etc) Input new locations into sprinklr Work with IT to get content uploaded and/or updates on the website Brand