Software Support Specialist

Overland Park, KS

About the job

Description Tyler Technologies, the country’s premier provider of eGovernment solutions, is looking for a Software Support Specialist to join the Digital Solutions Division’s Recreation Management Support team. This Software Support Specialist serves as the single point of contact for all support related needs. The team manages the full lifecycle of Recreation Management Incidents and Requests while ensuring the best possible level of service quality and availability in accordance with ITIL definitions. The Software Support Specialist position is a full-time opportunity. Each team member works varying shifts during the day to ensure that the Service Desk is available from 6am – 7pm CST and...