Bi-lingual Software Technical Support – Latin & North America

US · 2 months ago

About the job

Key purpose: To ensure our Animal Management (AM) customers receive outstanding post-sale product support from our network of Customer Technical Service (CTS) teams in North and South America. This is an in-office role based our of our Riverside, MO office and requires the ability to Speak both Spanish and English. In particular, this Tier 2 role will: A. Develop technical understanding of Gallagher software/cloud products & services; their integration to Gallagher hardware products & systems; & their ability to deliver business value to our farmer customers. B. Empower our CTS teams (Tier 1) with knowledge and tools so they can independently support our farmer customers; and C. Support our...