Conduit Health
Product Manager - Patient Experience
HybridFull-time
About the job
ABOUT CONDUIT HEALTH We're rebuilding how post-acute care gets done in America — AI-powered, vertically integrated, and relentlessly focused on getting patients what they need without the bureaucratic nightmare. $22M+ raised, scaling fast, and what we build in the next 12 months will touch hundreds of thousands of patients. THE ROLE This is not a supporting role. You'll own the patient experience end-to-end — the ongoing telehealth relationship, the DME order journey, and every lifecycle touchpoint — with one job: keep patients engaged and drive LTV and retention. A big part of that is AI. Our SMS and Voice AI systems increasingly are the patient experience, and you'll own their quality —...